Custom Wig Policy

 

  • Your custom wig will take 1-4 weeks minimum. 

  • Custom wigs are paid in full at the time of consultation no exclusions.

  • Refunds and/or exchanges are not permitted for custom wigs.

  • No deposit REQUIRED ! UNLESS you are purchasing a hair included install.

  • Same day appointments are not accepted. Please place all appointments 1 week prior to desired date.

  • USED/PREVIOUSLY WORN LACE PIECES OR WIGS ARE NOT ACCEPTED!

 

 

 

BOOKING POLCY

  • Appointments must be cancelled 24-48 hours before ETA if a deposit refund is desired.

  • Appointments cancelled less than 24 hours of ETA forfeit deposit

CANCELATION POLICY

LATE POLICY

  • If you will be more than 15 minutes please call or text 510-479-0765.

  • Clients later than 15 minutes with a no call or text will forfeit any service complementary to their appointment and/or an additional $25.

  • As a stylist I take pride in professionalism if I am running more than 15 minutes late to your appointment, regardless of notice, a $10 late fee will be deducted from your service.

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