Custom Wig Policy

• Your custom wig will take 2-4 weeks minimum. 

• Custom wigs are paid in full at the time of consultation no exclusions.

• Refunds and/or exchanges are not permitted for custom wigs.

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• No deposit no security ! 30% of your booking cost is required to ensure your appointment slot is available. *ex. Silk Press Saturday deposits are $15 with a remaining balance of $35 due at time of service.*

• Same day appointments are not accepted. Please place all appointments 1 week prior to desired date.

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BOOKING POLCY

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• Appointments must be cancelled 24-48 hours before ETA if a deposit refund is desired.

• Appointments cancelled less than 24 hours of ETA forfeit deposit

CANCELATION POLICY

LATE POLICY

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• If you will be more than 15 minutes please call or text 510-479-0765.

• Clients later than 15 minutes with a no call or text will forfeit any service complementary to their appointment and/or an additional $25.

• As a stylist I take pride in professionalism if I am running more than 15 minutes late to your appointment, regardless of notice, a $10 late fee will be deducted from your service.