Custom Color and/or Wig Policy

• Your custom color and/or wig will take 1-4 weeks minimum. 

• Custom color and/or wigs are paid in full at the time of consultation no exclusions.

• Refunds and/or exchanges are not permitted for custom color/wigs.

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BOOKING POLCY

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•  YOU MUST BE 18 YEARS OR OLDER TO BOOK.

• $30 Booking fee is non-refundable transferrable and is considered as a 

  convenience fee for booking on the site. Unless I cancel the appointment for any other reason outside of the policy being broken the fee is non refundable.
• Lace Closures, Frontals & Wigs must be dropped off 48-72 hours before appointment. Braking this policy may result in your appointment being canceled or subject to a $50 up charge. 

• USED/PREVIOUSLY WORN LACE PIECES OR WIGS ARE NOT ACCEPTED! **Unless previously customized by me.**

• NO EXTRA PEOPLE ALLOWED IN YOUR APPOINTMENT. 

• YOU MAY NOT LEAVE YOUR CHILDREN IN THE CAR DURNG YOUR APPOINTMENT.

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CANCELATION POLICY

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• DEPOSITS ARE NON REFUNDABLE 

• NO CALL NO SHOW BOOKING WILL BE REVOKED.

LATE POLICY

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• If you will be more than 10 minutes please call or text 510-479-0765.

• Clients later than 10 minutes with a no call or text will be considered no call no show.

• Clients who are more than 10 Minutes late regardless of notice will be subject to a $25 late fee.

• As a stylist I take pride in professionalism if I am running more than 20 minutes late to your appointment, regardless of notice, a $10 late fee will be deducted from your service.

Purchasing Policy